Integration eliminates steps and simplifies your work processes

Automate approvals to reduce processing time and eliminate bottlenecks. Reduce data entry to improve data accuracy and adoption of new processes.

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KEY INITIATIVES > DIGITAL TRANSFORMATION

Transform your processes by integrating your systems to share data

An ageing workforce means that you’re losing institutional knowledge. How do you get new workers trained effectively?

Digitise your work process to encode your corporate knowledge and capture the data required to run your business.

Systems Analysis
POWERFUL BENEFITS

What does success look like?

make data visible

Single-point of data entry

Use the best system to capture data and synchronise across your systems

Communication

Rule-based approvals

Remove bottlenecks in your work processes by automating approvals or queuing work to approve in your system of choice

Equipment Status

Auto-populate data fields

Reduce data entry by pre-populating fields with data from other systems

Leverage data to simplify your work

By digitising your work processes, there are less errors in data entry. Consistent data entry means reliable insights for decision-making.

Customer Experience

Do more work with less administration

Capture the minimum data for a task and enrich it with data in other systems. Let your staff focus on the task at hand rather than filling out paperwork (digital or otherwise).

Customer Experience
USE CASES

What areas of your organization's work processes face data challenges?

Your people need access to accurate, timely, consistent data to make the best decisions for your organization.

Digital Plan Review

Shorten your approval process and increase your city’s revenue.

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Service Request

Keep customers in the loop to reduce complaints and escalation.

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Work Order Management

Digitise your work process to optimise work performance and extend the life of your assets

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Inventory Management

Make inventory visible across your organisation to reduce field service costs

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Financial & Compliance Reporting

Capture productivity and costs to optimise your financial performance

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Customer & Citizen Portals

Organise your systems around key steps in your consumer interactions

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Do you need to integrate your systems?

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CASE STUDY

How a town used geospatial data to serve its community of 200,000 people

Connecting and communicating with customers in a modern and efficient way is no easy feat, especially for a community serving more than 200,000 residents like the Town of Richmond Hill.

Find out how – in just four months – the Town of Richmond Hill was able to incorporate geospatial data into its operations management system and CRM to improve its ability to serve the community.

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