Your Salesforce workflows are missing vital location data
Location data in Salesforce is displayed in list format. Your staff spends a lot of time searching for records; identifying and assigning the nearest sales or service rep to a customer location is challenging.
Your staff enters customer addresses as freeform text, resulting in duplicate or inconsistent records.
Save time by embedding maps into your Salesforce workflows
Maps help you visualise the physical relationships between your locations, customers, assets, and field services. Simplify the user experience and save time by reducing multi-step workflows into one map visualisation with one action.
Integrate Salesforce and Esri (or other map service) to:
- Display salesforce data
- Manage multiple map profiles
- Configure map services
- Develop with ThinkMaps API
- Add location context in Process Builder
- Embed map in any Salesforce object
- Add geographic coordinates to Salesforce objects
What is it used for?
Map-based workflows
Drop ThinkMaps into Salesforce Process Builder to create location-aware workflows
Visualise Salesforce objects
Add Salesforce data into the map viewer to provide location-context and visualise data subsets.
Administrator configuration
Your Salesforce Administrator configures Esri map service profiles in the Admin Panel, including map styles, pop-ups, and selectable map content.
How much does it cost?
Licence
Annual licence (per Salesforce organisation)
$6,000 USD
Additional Resources
Salesforce + Esri = ThinkMaps
So much of our work in sales, marketing, and field services requires location context. Where is my customer? How do I attach a service request to a physical asset? You’ve made investments in Esri and Salesforce – how can you harmonise workflows across the two systems?