TECHNOLOGIES

Customer Relationship Management (CRM)

Niche applications solve specific problems in your organisation. This means that your data is stored in “silos”, which makes collaboration across departments difficult. Integration bridges the gap between data silos. Improve your decision-making by making data available at your fingertips in your application of choice. 

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Systems Analysis

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Right Now

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Microsoft Dynamics 365

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Rock Solid

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Lagan

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Salesforce

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SAP

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Infor

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NetSuite

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How to integrate your systems

The biggest misconception among organizations who purchase new software is the assumption that your new software application is plug-and-play with other systems. You may be unaware of potential problems you will encounter once the new system is implemented.

Just like building a bridge, application integration requires communication, coordination, and effort (work) between organizations to design the data mappings, incorporate business rules, and decode jargon to enable a system-to-system interface.

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Application Integration

One of the questions that is most commonly asked by our customers and partners is, “How do we connect [System A] with [System B]?"

Regardless of which applications you are using, application integration is the automation of manual processes that pass data between applications, departments, and organizations. The challenging part of this process is defining the human interactions with the information that is exchanged.

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“The combination of Spatial DNA’s expertise in GIS and enterprise integration adds tremendous value to the solutions Deloitte is able to offer our customers. We trust them to bring valuable knowledge, sensitivity to end-user needs, and integration skills to the table and they deliver, every time.”

 

— Michael Partridge, Partner, Deloitte Digital